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Kayako vs. GLPI

Considering a switch from Kayako to the open-source GLPI? Here is a side-by-side comparison based on GitHub community data to help you decide. Kayako has 4 open-source alternatives in total in the Customer Support category - GLPI is the most starred.

CriteriaKayakoGLPI
Pricing modelPaid / Monthly Fees100% Free / Self-Hosted
Data ControlThird-party ServersFull Ownership & Privacy
LicenseProprietaryGPL-3.0
GitHub Stars-6,207
Last commit-Unknown

About GLPI

GLPI is a comprehensive, web-based IT and asset management system that helps organizations streamline their equipment inventory, track tickets, and monitor IT service delivery, all while ensuring the security and control of sensitive data. As a privacy-friendly alternative to Kayako, GLPI serves as a robust, customizable, and open-source solution for managing IT services with complete transparency and data ownership.

View GLPI on GitHub →

GLPI isn't the only option - Kayako has 3 other open-source alternatives worth checking out.

See all alternatives to Kayako