Intercom vs. Rocket.Chat
Considering a switch from Intercom to the open-source Rocket.Chat? Here is a side-by-side comparison based on GitHub community data to help you decide. Intercom has 8 open-source alternatives in total in the Customer Support category - Rocket.Chat is the most starred.
| Criteria | Intercom | Rocket.Chat |
|---|---|---|
| Pricing model | Paid / Monthly Fees | 100% Free / Self-Hosted |
| Data Control | Third-party Servers | Full Ownership & Privacy |
| License | Proprietary | NOASSERTION |
| GitHub Stars | - | ⭐ 45,901 |
| Last commit | - | Unknown |
About Rocket.Chat
Rocket.Chat is a highly customizable, open-source messaging platform that empowers teams to communicate securely and privately, rivalling closed systems like Intercom with its robust feature set and flexibility. As a self-hosted alternative, Rocket.Chat enables organizations to maintain control over their data and conversations while providing an engaging user experience that fosters collaboration and growth.
View Rocket.Chat on GitHub →Rocket.Chat isn't the only option - Intercom has 7 other open-source alternatives worth checking out.
See all alternatives to Intercom →