Gorgias vs. Zammad
Considering a switch from Gorgias to the open-source Zammad? Here is a side-by-side comparison based on GitHub community data to help you decide. Gorgias has 3 open-source alternatives in total in the Customer Support category - Zammad is the most starred.
| Criteria | Gorgias | Zammad |
|---|---|---|
| Pricing model | Paid / Monthly Fees | 100% Free / Self-Hosted |
| Data Control | Third-party Servers | Full Ownership & Privacy |
| License | Proprietary | AGPL-3.0 |
| GitHub Stars | - | ⭐ 5,803 |
| Last commit | - | Unknown |
About Zammad
Zammad is an open-source help desk and ticketing system that enables seamless customer support management, delivering an all-in-one solution for issue tracking, workflow automation, and analytics. As a privacy-friendly alternative to Gorgias, Zammad offers a secure and customizable platform that helps businesses maintain control over their support data, fostering trust with customers and protecting sensitive information.
View Zammad on GitHub →Zammad isn't the only option - Gorgias has 2 other open-source alternatives worth checking out.
See all alternatives to Gorgias →